FAQs

I need to buy a 30 minute fire seal - which product should I buy?

I have an existing fire rated door, but I have been told that it needs to provide smoke containment too. What do you recommend?

Do I need to fit a threshold seal - and if so, why?

Can you paint over fire and smoke seals?

I'm working on a hospital project that needs a sealing system that will stand up to rigorous cleaning. What do you recommend?

Approved Document M says that doors need to be easy for everyone to use. Which of your products do you suggest?

I've heard about Document E - but how does it relate to doors?

I need to achieve the highest acoustic rating possible on a standard door, can you help?

I need to fit a glazing panel into a door that also needs to provide acoustic performance. How can I do this?

If I fit a drop seal, do I need to fit a threshold plate too?

What standards and regulations relate to acoustic containment for doors?

I have a standard fire rated door - can I add a glazing panel to it?

What's the maximum size of glazing panel I can fit into a fire rated door?

What standards and regulations relate to fire resistant glazing?

I need to put a letterplate into my fire rated door - but the door needs to provide acoustic performance too. What do you recommend?

I've fitted your wide angle viewer, but the image is fuzzy. What's the problem?

What lead times do you offer on your products?

I need your products on site tomorrow - can you ship these out for me today?

How can I check stock availability of your products?

What's your UK carriage charge?

Can you supply certification for your products?

Can you supply health and safety details for your products?

What is the Fire Safety Bill?

I need to fit a glazed screen/partition - which of your products do you recommend?

Can we buy from you direct, or can you tell me your nearest distributor?

I've heard that some seals on the market can achieve acoustic ratings of around 40-50dB Rw. Is that right?

What's the difference between a brush smoke seal and one with fins?

How does a fire resistant air transfer grille work?

How does a fire and smoke resistant air transfer grille work?

What is the difference between the LVH44 and the LVV40?

Do you have air transfer grilles for fire doors?

Do you have air transfer grilles suitable for fire rated (FR) flexible walls?

Do you have air transfer grilles for ducts?

Do your air transfer grilles offer cold smoke protection?

What is the Talkback Damper System?

How many air transfer grilles can be connected to the Talkback Damper System?

How do I wire a DCM system?

How should the Talkback DCM be positioned within a building?

Can audio alarms be added to the Talkback System?

Can the Talkback system link with the BMS?

Can a battery backup be added to the Talkback system?

Do I have to use the Lorient Talkback system with Lorient Fire & Smoke Air Transfer Grilles?

What are the free areas for your air transfer grilles?

I need an air transfer grille in a size that you don't list in your brochure. What can I do?

Can you put more than one air transfer grille in a door?

Can air transfer grilles be used in a humid environment?

Can air transfer grilles be used in external walls?

Are intumescent liners always required with air transfer grilles?

Could I turn my fire resistant air transfer grille into a fire and smoke resisting air transfer grille?

Do I have to use a Lorient cover grille?

Is there a specific sealant that I need to use?

Do you offer any maintenance and commissioning services for your air transfer grilles?

How can I purchase Lorient air transfer grilles?

How do I place an order?

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